“Many AirAsia travellers had refused to fly with us frequently, just because we do not have a loyalty programme.
“With the launching of BIG, I am sure our load factor would improve five per cent, given that the loyalty programme will be launched in all our branches,” Fernandes told reporters after the launching of BIG here today.
He added that BIG is expected to be the best airline loyalty programme in the Asean region. AirAsia BIG is a fast-track rewards programme where you can earn BIG points for free AirAsia flight tickets. The points can be earned using AirAsia, Tune Hotels and AirAsia Megastore.
BERNAMA