KUALA LUMPUR, July 31- AirAsia has advised passengers flying during the Hari Raya holiday period to leave for the airport earlier than usual for their flights.
In a statement, Air Asia said: “Passengers are recommended to be at the airport at least three hours prior to their flights and clear all travel formalities, to avoid missing their flights due to possible congestion.”
Passengers are advised to utilise self check-in services via web or mobile, from 14 days prior to departure and up to one hour prior to the scheduled time of departure (for AirAsia flights AK/FD/QZ/PQ), AirAsia said.
For AirAsia X (D7) flights, self check-in is available from 14 days prior to departure and up to 4 hours prior to the scheduled time of departure, AirAsia added.
Passengers for international flights are required to proceed immediately to the immigration checkpoint, even though self check-in and baggage drop have been performed.
The company also said passengers with reduced mobility and those with special needs are only allowed to check-in at the counter, not via self check-in.
Counter check-in is also required for group bookings of 10 or more passengers under the same flight booking number (PNR), it said.
– BERNAMA
